Welcome
You can visit us or write to us at:
The Civic Centre, Castle Hill Avenue, Folkestone, Kent CT20 2QY
Our open times are:
General opening hours – Monday, Tuesday, Thursday and Friday: 8.30am – 5.00pm. Wednesday: 9.30am – 5.00pm.
Benefit enquiries – Monday, Tuesday, Thursday and Friday: 8.30am – 4.30pm. Wednesday: 9.30am – 4.30pm
You can also visit our One Stop Services at: Magpies, Church Approach, New Romney, between 9.00am and 12.30pm on Tuesday and Friday
You can contact us by phone:
- Environment (for example anti-social behaviour, abandoned vehicles, dog fouling, litter, recycling and landfill collections, street cleaning): 01303 858 660
- Revenues and Benefits: 01303 853 555
- Housing (council housing): 01303 853 700
- Housing – (homelessness, housing advice/Options, housing waiting lists): 01303 853 300
- Main switchboard: 01303 853 000
You can contact us online:
You can contact a department online below:
- Building Control : General Enquiries (building)
- Coast and Countryside Housing : Allocations | Comments and Complaints (housing) | General Enquiries (housing)
- Community Regeneration : Comments and Complaints (regeneration)
- Community Services : Recycling | Highways | Comments and Complaints (comm services) | General Enquiries (comm services)
- Councillors : General Enquiries (councillors)
- Democratic Services : General Enquiries (democratic)
- Economic Development : General Enquiries (regeneration)
- Environmental Health and Licensing : General Enquiries (ehl)
- Finance : Comments and Complaints (finance)
- Human Resources (HR) : Jobs | Human Resources Comments General Enquiries (HR)
- Legal Services : Complaint Monitoring | Local Authority Searches | General Enquiries (legal)
- Local Agenda 21 : General Enquiries (la21)
- Local Plan : General Enquiries (local plan)
- Media / Press Office : General Enquiries (media)
- Parking Services : General Enquiries (parking serv)
- Planning : General Enquiries (planning)
- Policy andCommunications : Comments and Complaints
- Revenues and Benefits : Council Tax | Miscellaneous Income | Comments and Complaints (revs and bens) | General Enquiries (revs and bens)
- Web site : Feedback about this web site